Enhancing productivity at the work place

Part A - The value of positive Interpersonal relationships


Productivity is a key metric in global economics as it serves as the starting point in understanding everything from economic growth to human development. Businesses that orient performance management systems around basic human needs for psychological engagement get the most out of their employees. Every day employees are involved in debating various issues and evaluating pros and cons to reach complex solutions benefiting themselves and their organization. Employees working together ought to share a special bond for them to deliver their best performance. Employees that feel engaged are highly involved in and enthusiastic about their work and workplace. In the global market 85% of employees report no engagement. Positive ambience at the workplace will result in better motivation, fulfilment and performance. Psychological “owners,” drive performance and innovation, and move the organization forward. Resistance behaviours can be identified to include making excuses, blaming others, minimizing importance or significance, challenging, using hostile language (verbal and non-verbal), and ignoring. They’re putting time but not the necessary energy or passion into their work. 


  • Learn of the different behavior styles that exist.AT
  • Claim our rights with respect to the rights of others.AT
  • Acknowledge a person’s perception or disagreement MI 
  • Recognize how to roll with resistance- Avoid confrontation MI
  • Reframing of what is being said MI
  • Create a non-violent communication context NNC
  • Learn to identify expectations for the future FDT
  • Discover how to create the future we want.AT
  • Understand that personal welfare and ability to thrive depends on cooperation with others. S.F 
  • Negotiate the proposed future with others. AT

Part 2- Creating developmental opportunities and a sense of purpose FDT


In research conducted drive performance and innovation, and move the organization forward.85 % of employees today have reported that they are not psychologically invested in their job and are not motivated to be highly productive. Out of this figure, 15% are actively resentful towards their employment and 67% put little discretionary effort.  When employees’ management needs are met, employees become emotionally and psychologically attached to their work and workplace.